Place your order
SEPA BANK TRANSFERS
If you have a bank account in a Single Euro Payment Area country, you can buy with Coinmama using a SEPA bank transfer. SEPA bank transfers carry no additional processing fee by Coinmama, however you should always check with your bank before placing an order to determine any fees they may add.
Log into your own online banking system or visit your bank branch and initiate a SEPA bank transfer in the amount of your order. Enter the provided bank details when selecting the recipient. In the notes section of your transfer, enter your order number as a reference. (eg: BBT12345678)
Once the transfer has been successfully completed and we have received your funds, the cryptocurrency rate will be locked. Note that SEPA bank transfers take approximately 24 hours to complete. If we have not received your payment within seven days, your order will automatically expire and the coins will not be sent.
Check your email
You will receive an email with your order details and a link to confirm your wallet. Check again that the wallet address is correct and that it supports the coins you've purchased. If there are any errors, contact us immediately and do not click the link in the email. If your wallet address is correct, click the link in the email to confirm.
Once your payment has been received and your wallet address confirmed, we will send your coins. This usually takes about ten minutes. You will be able to see them on the blockchain as soon as they're sent, but it can take an additional ten minutes before they are confirmed on the blockchain and reach your wallet.